Shipping & Returns
SHIPPING & RETURNS POLICY
We will aim to post your dress within 3 working days. We will send the item by recorded delivery which may require a signature on receipt.
You can return any dress for any reason within 14 days of purchase. After this time we are unable to accept a return.
To be eligible for a return, your item must be in the same condition that you received it.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
If you need to return an item, send us an email at firstname.lastname@example.org and send your item to:
1a Churchlands Park, Ufton Road, Harbury, WAR, CV339GX, United Kingdom.